Welcome to Thames Water Community

A place to learn new things, share your thoughts, ask questions, and even answer others – 24 hours a day, 365 days a year.

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Where can I find a plumber?

Whether it's an annoying dripping sound or a burst pipe, or you need a new plumbing system installed - we got you covered. We recommend you choose an approved plumber to ensure they are fit to work View more...

Posted by: Thames Trooper • in My Thames • last updated
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car wash

HiI'm wanted to offer a hand car washing service in my local area and I wanted to know if there was any extra provisions I had to undertake for the amount of extra water I use and the resulting View more...

Posted by: Thames Trooper • in Thames Water Hub • last updated
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paying my bill online

I have been trying to pay my bill online for the last two months but my visa debit card keep been decline there nothing wrong with my debit cards because I have used them to pay other bills online, View more...

Posted by: Thames Trooper • in My Thames • last updated
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About our Thames Water Community

We wanted to build a place where users can come and learn, share and engage with our experts, fellow users and customers and consumers. We really want our community to be thriving and the PLACE TO BE for information about the water industry.

Whether you're someone who just wants to read or if you prefer to participate, our community can fulfil your needs. Like other social media platforms, if you like something, give it a kudos or if you find someone helped you, mark it down as a solution as your actions can help others. Our other social channels are there for you if you have specific customer service questions so between them and this community, we have everything covered!

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