Welcome to Thames Water Community

A place to learn new things, share your thoughts, ask questions, and even answer others – 24 hours a day, 365 days a year.

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Thames Water vehicle driver

I would like to draw your attention to the behaviour of one of your drivers this morning on the M4 heading West between J11 and J12, registration number KE15 FEJ at around 11:15am, 11th March 2020. I View more...

Posted by: Member • in Welcome to the community • last updated
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Just recently suffered a bereavement and have been trying to contact Thames water all morning (phone and we chat)Forgive the humour but I feel I might die of old age myself waiting for the customer View more...

Posted by: Thames Trooper • in Thames Water Hub • last updated
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Location to host Beehives

Hi Thames Water. I often drive past some of your sites around East London which seem to be great sites to host some beehives. Come on Thames Water, lets have some hives on your sites. Your truely View more...

Posted by: Thames Trooper • in Welcome to the community • last updated
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About our Thames Water Community

We wanted to build a place where users can come and learn, share and engage with our experts, fellow users and customers and consumers. We really want our community to be thriving and the PLACE TO BE for information about the water industry.

Whether you're someone who just wants to read or if you prefer to participate, our community can fulfil your needs. Like other social media platforms, if you like something, give it a kudos or if you find someone helped you, mark it down as a solution as your actions can help others. Our other social channels are there for you if you have specific customer service questions so between them and this community, we have everything covered!

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