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A place to learn new things, share your thoughts, ask questions, and even answer others – 24 hours a day, 365 days a year.

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car wash

HiI'm wanted to offer a hand car washing service in my local area and I wanted to know if there was any extra provisions I had to undertake for the amount of extra water I use and the resulting View more...

Posted by: Thames Trooper • in Thames Water Hub • last updated
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paying my bill online

I have been trying to pay my bill online for the last two months but my visa debit card keep been decline there nothing wrong with my debit cards because I have used them to pay other bills online, View more...

Posted by: Thames Trooper • in My Thames • last updated
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Thames Water vehicle driver

I would like to draw your attention to the behaviour of one of your drivers this morning on the M4 heading West between J11 and J12, registration number KE15 FEJ at around 11:15am, 11th March 2020. I View more...

Posted by: Member • in Welcome to the community • last updated
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About our Thames Water Community

We wanted to build a place where users can come and learn, share and engage with our experts, fellow users and customers and consumers. We really want our community to be thriving and the PLACE TO BE for information about the water industry.

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