Welcome to Thames Water Community

A place to learn new things, share your thoughts, ask questions, and even answer others – 24 hours a day, 365 days a year.

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Main Stopcock

Most of my neighbours have a main stopcock in the pavement outside their house. I have one that requires a piece of equipment to turn off the water. It can't be done by hand. How do I ask for a new View more...

Posted by: Member • in Thames Water Hub • last updated
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Freebies quandry

Hello I have been looking through your excellent 'freebies' section and want to place my order. However, I'm a bit confused about the savings difference between your "ShowerSave" and "Water Efficient View more...

Posted by: Water Royalty • in Welcome to the community • last updated

Labels:

  • capped
  • freebies
  • save water
  • shower head
  • showersave
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About our Thames Water Community

We wanted to build a place where users can come and learn, share and engage with our experts, fellow users and customers and consumers. We really want our community to be thriving and the PLACE TO BE for information about the water industry.

Whether you're someone who just wants to read or if you prefer to participate, our community can fulfil your needs. Like other social media platforms, if you like something, give it a kudos or if you find someone helped you, mark it down as a solution as your actions can help others. Our other social channels are there for you if you have specific customer service questions so between them and this community, we have everything covered!

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