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How can I change my bank details for direct debit?

hi - I am trying to change my bank details for Thames Water payment and I struggle to find how to do it online. in Frequntly Asked Questions the answer to this question is 'contact us' however the link is not working. Does anyone know how can I contact Thames Water office? thank you

1 REPLY 1
Community Manager
Community Manager

Hi there, thank you for dropping by in our community - try this link https://myaccount.thameswater.co.uk/my-account/billing-and-payment/paying-your-bill/set-up-a-direct-... and let us know if it doesn't work for you Smiley Happy 

 

Hope you had a lovely weekend.