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Moving - Need to close account

I recently moved back to the US from London, and could not close my account before leaving because I could not get through to a person on the phone. Your website has an error message when I try to fill out the form to close my account, "Sorry, that date doesn't look right. Please check and try again." anytime I try to submit the date, no matter what day I use. I've tried emailing customer service but got no response. How can I close my account?  Thanks!

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Community Manager
Community Manager

Hi alicia.wnorowski@gmail.com , thanks for getting in touch. Are you able to try the form once more? if not, one of our 24/7 twitter agents will try and help you - twitter.com/thameswater. Thanks