On the topic of regsitering as a new customer, I have recently done the same through your website to save a phonecall late one night. However, during the automated questioning process, I was never asked if the property has ever previously been assessed for being unmeterable (which I know from the previous owner it was), nor was I asked if I was a single occupant (which I am), therefore I will have been set up on a higher rate. Could this be looked into? As yet, I havn't received any confirmation email or post, so I have no customer reference number.
Thanks,
Oliver
