Hello Thames Water
I realised my flat isnt registered with you (bought about 3 years ago),so you have no record of me, even though i have been getting water
I am sellling my flat t release equity to pay debts - but it cant go through yet as the flat isnt registered.
You have given a date of 20th december to come and survey the property and register it - but i need to sort debts by 10th december otherwise i lose EVERYTHING (house, wife, probably the kids, business etc)
Is it possible to get the registration moved forward, via cancellations etc?
Can be available 24 hours a day, 7 days a week to let someone in, even at short notice. Just need the date moved.
Can anyone help?
On the topic of regsitering as a new customer, I have recently done the same through your website to save a phonecall late one night. However, during the automated questioning process, I was never asked if the property has ever previously been assessed for being unmeterable (which I know from the previous owner it was), nor was I asked if I was a single occupant (which I am), therefore I will have been set up on a higher rate. Could this be looked into? As yet, I havn't received any confirmation email or post, so I have no customer reference number.