Update on the burst affecting BR1 / BR2

[Maycowan]

I have been waiting since 9am for water to be delivered. I am nearly 70 and don't drive so I couldn't collect it myself but that is more than 7 hours I've been waiting for the delivery.  I have no water at all

[AkhilVyas]

Hi @Cameron1970, supply should be returning to you via your taps - I appreciate how frustrating this has been and can only apologise. Run your kitchen tap for a minute to remove any trapped air. Once again, very sorry for the disruption. 

[AkhilVyas]

Hi @MA just a quick note to say your water should have returned. It's always a good idea to keep your tap running for a minute or two to remove any trapped air. I'm so sorry you were impacted but am very grateful for your patience. I'll pass your feedback into the team. Have a nice evening. 

[AkhilVyas]

@Lachiexyz Hi, thanks for posting in our community. We understand how frustrating it is for all when they have no water and work as quickly and safely as possible to get things back to normal. Water supply has now returned to the area. Thank you for understanding. Have a lovely evening. 

[Karen-68]

I have to back you up here Lachiexyz, yes there’s lesson to be learnt re getting water to elderly people etc but I think in the main (again no pun intended) I’m sure Thames Water have done all they possibly could to get it fixed ASAP without endangering anyone who is working on site and resides in the immediate area

[Talix]

We still don’t have any water - is there an ETA?

[EllaA]

Can anyone confirm that they have running water in the area?

[Talix]

@AkhilVyas

We still do not have any water - I have tried
all taps and toilets.

[Talix]

I don’t 👎🏻