Hi @Vmartin - thank you so much for your comment and feedback. We obviously aim to never have water disruptions but when we do, our target is always to carry out the repair as quickly and safely as possible in order to get things back to normal for you, our customers. I genuinely hope you were not severely impacted today and can only say sorry for the disruption. Really apprecaite your comment and please continue to come back to the Community and share your thoughts.
Hi @Chrissi Hart, your water supply should have returned - if it hasn't, give us a call on 0800 316 980 and we'll look into this for you. You can also tweet us at @thameswater and one of our social agents would love to help you. I'm so sorry for the disruption you have suffered today and really do thank you for your patience. It would be best to contact the school in the morning but we do expect them to be open. Thanks for your comment and really sorry once again for the disruption today.
Hi @hucolo - thanks for your comment. Our aim is to never disrupt our customers because we understand how essential water is to everyone. We can only say sorry for the disruption caused today and I genuinely thank you for your patience. Please do come back to the community and share your thoughts whenever you feel like it! Thanks.