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My Thames
Where's my billing number? What's a smart meter? How do I report a leak? For all your burning questions, you've come to the right forum! This is where we help each other with all sorts of questions regarding Thames Water, our products and services.

Forum topics

water meter

I’m in my second month of tenancy agreement (with a six month contract that I want to be renewed), therefore I need permit from my landlord to apply for a water meter. At first I was told that there View more...

Posted by: Thames Trooper • last updated
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Update on the burst affecting BR1 / BR2

Update 1 - We’re on the case Wednesday 17 July / Thursday 18 July We’ve discovered a burst water pipe in Bromley Common. We’ve stopped majority of the leak; however, we’re still working hard as some View more...

Posted by: Community Manager • last updated

Labels:

  • BR1
  • BR2
  • Update
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Hogsmill Reserve

Hey!!!! I have some family coming around this weekend. The weather is supposed to be amazing. I was looking to take them out to Hogsmill, I never been before. Can you tell me any cool things we can View more...

Posted by: Thames Trooper • last updated

Labels:

  • Berrylands
  • hogsmill
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Moving a water main on my property??

Can anyone help me figure out the steps to move the water main on my property? It's my first time having to do this and I'm just a little unsure who to View more...

Posted by: Thames Trooper • last updated

Labels:

  • My property
  • Water Main
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Update on the burst affecting TW / KT / W

Update 1 - We’re on the case Wednesday 12th June - 08:30am A large pipe has just burst at our Hampton Water Treatment Works, which means we aren’t able to pump water into our pipe network across West View more...

Posted by: Community Manager • last updated
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sewer vents

Hi, Some advice please. In my front garden next to a wall between two properties there is a small metal vent which I am guessing is an airvent. The properties date from c1930 . Are these still used View more...

Posted by: Member • last updated
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Water meters

I would like to get an answer I live in Chingford and have been installed with a water meter why have I and my neighbour next door is adamant she hasn’t got to have one ? I didn’t ask for one and I View more...

Posted by: Thames Trooper • last updated
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