Where's my billing number? What's a smart meter? How do I report a leak? For all your burning questions, you've come to the right forum! This is where we help each other with all sorts of questions regarding Thames Water, our products and services.
Whether it's an annoying dripping sound or a burst pipe, or you need a
new plumbing system installed - we got you covered. We recommend you
choose an approved plumber to ensure they are fit to work View more...
It's important to report it to us as soon as possible. Please let us
know whether it's inside your property or outside, so we can help you
more quickly. This page has a live work map too, where you View more...
Unfortunately, we can’t produce a reduced bill for you until you’ve
moved. The best thing to do is to set up a Direct Debit or monthly
payment plan and then when you’re within 28 days of moving out, View more...