Did you know that people with some disabilities are entitled to a discount on their water bills?People with (not limited to) Crohn's Disease, are entitled to a discount off the metered water rate. View more...
Posted by: deepan88 • Member • last updatedI moved into a brand new build flat 11 months ago, and tried to register with Thames Water at the very beginning. There was rumours of a confusion about the supplier, either affinity water or TW. View more...
Posted by: deepan88 • Member • last updatedI'm looking to build a dwelling but can't as we've just discovered one of your sewage pipes in under the land.I've been told I have to pay to get this pipe moved/re-routed as we can't build on top of View more...
Posted by: benk • Thames Trooper • last updatedOn the topic of regsitering as a new customer, I have recently done the same through your website to save a phonecall late one night. However, during the automated questioning process, I was never View more...
Posted by: omccabe • Member • last updatedWhether it's an annoying dripping sound or a burst pipe, or you need a new plumbing system installed - we got you covered. We recommend you choose an approved plumber to ensure they are fit to work View more...
Posted by: Peta • BinIt Lord • last updatedIt's important to report it to us as soon as possible. Please let us know whether it's inside your property or outside, so we can help you more quickly. This page has a live work map too, where you View more...
Posted by: Peta • BinIt Lord • last updatedThat's a great question, please head on over to our water meter page. You can find out more about how to request one, the fitting process and getting your View more...
Posted by: Peta • BinIt Lord • last updatedUnfortunately, we can’t produce a reduced bill for you until you’ve moved. The best thing to do is to set up a Direct Debit or monthly payment plan and then when you’re within 28 days of moving out, View more...
Posted by: Peta • BinIt Lord • last updated